Customers who trust us

customer centricity

Reinvent your customer relationships!

The digital transformation is changing the way your customers discover products and use services, where they find information and why they buy.
For companies that want to remain successful in the long term, it is therefore no longer enough to focus solely on an innovative portfolio - it is much more important to address your own offerings in customer dialog more individually and quickly and to build more intensive customer relationships. At the same time, you need to use your marketing resources economically and efficiently. We support you in taking advantage of the opportunities offered by consistent customer centricity: with the right concepts, intelligent IT tools and manpower for implementation. For a successful customer experience that inspires your customers and creates competitive advantages.

Are you ready to take your customer relationships to the next level?

Competencies

Your advantage - our advice. Analytically. Holistic. Future-oriented.

Your focus - our mission. Enthusiastic about technology. Neutral. With added value.

Your success - our mission. Reliable. Economical.
Safe.

Consulting
Marketing IT
Marketing Support

Your advantage - our advice. Analytically. Holistic. Future-oriented.

Consulting

Your focus - our mission. Enthusiastic about technology. Neutral. With added value.

Marketing IT

Your success - our mission. Reliable. Economical.
Safe.

Marketing Support
Competencies

Find out how customer centricity works as a
full service

Customer satisfaction comes from the perfect interplay of strategy, technology and implementation. Our teams of experts deliver excellent individual services, but also create important synergies through the interaction of the disciplines. Always with the result in mind: your economic success.

Find out more
References

How do we move our customers forward? - Like this, for example:

B2B Customer Experience - Roadmap for Optimisation

Putting customers at the centre and improving the customer experience? With our client LUKAS-ERZETT, we analysed and optimised the customer journey.

Details
use-case header picture

Conception & programming of a hybrid mobile app

By combining two mobile apps into one hybrid app, the foundation was laid for a scalable and cross-target application for DEKRA.

Details
use-case header picture
Directly to our references
News

Customer Experience Management

"Paths are made by walking them."
Franz Kafka

This is how you use the central lever for value creation and growth!

In our new whitepaper, you can find out what is important when designing the customer journey and how you too can achieve customer experience excellence in five steps.

More information on the topic of customer journey at:

https://www.netzwerk-p.com/customer-journey
Employee: Marius Hetterich

Data management brings more than time savings!

"Paths are made by walking them."
Franz Kafka

Whether purchasing, marketing department or production: the potential of data science methods can provide meaningful benefits across the entire value chain.

You can find more insights on the topic of data analytics in our current newsletter or in our free whitepaper on the topic of data-driven marketing:

https://www.netzwerk-p.com/expertise-und-impulse/np-analytics
Subscribe to the nP Newsletter now!
Employee: Marius Hetterich

network P since 01.09.2020 with sharpened profile

"Paths are made by walking them."
Franz Kafka

Digital transformation is changing the way your customers discover products and use services, where and why they buy. Your customers want answers and solutions instead of advertising slogans. They expect a perfect shopping experience - convenient, seamless, personalised. Modern marketing therefore means delivering the right message in the right context at the right time at the right touchpoint. While this makes the customer journey more fragmented and complex, it also offers new opportunities for communication and interaction. We support you in taking advantage of these opportunities: with the right concepts, intelligent IT tools and manpower for implementation. For a successful customer experience that inspires your customers and creates competitive advantages.

Find out more
Management: from left to right: Frank Rayker, Jens Leven, Claudia Berkenhoff and Thomas Bausch

Customer Experience Management

Success through differentiation! Subscribe to the newsletter now and receive the whitepaper.

Subscribe to the nP Newsletter now

Customer Experience Management

Success through differentiation! Subscribe to the newsletter now and receive the whitepaper.

Subscribe to the nP Newsletter now