The digital transformation is changing the way your customers discover products and use services, where they find information and why they buy.
For companies that want to remain successful in the long term, it is therefore no longer enough to focus solely on an innovative portfolio - it is much more important to address your own offerings in customer dialog more individually and quickly and to build more intensive customer relationships. At the same time, you need to use your marketing resources economically and efficiently. We support you in taking advantage of the opportunities offered by consistent customer centricity: with the right concepts, intelligent IT tools and manpower for implementation. For a successful customer experience that inspires your customers and creates competitive advantages.
Putting customers at the centre and improving the customer experience? With our client LUKAS-ERZETT, we analysed and optimised the customer journey.
By combining two mobile apps into one hybrid app, the foundation was laid for a scalable and cross-target application for DEKRA.
As a service for the specialist trade, relevant information is presented on an individually programmed platform in a clear and easily understandable way.